Story
Most humanoid robots want to look like industrial equipment. Neo wants to look like a houseguest. Its body is wrapped in soft material — rubberized, slightly pliable — and at thirty kilos it weighs less than a child. The whole design is an argument that the second wave of humanoids will be quieter, smaller, and aimed at homes rather than warehouses.
1X has done something its competitors mostly avoid: it has been honest about teleoperation. The company's own product page states that an "Expert from 1X can remotely supervise" the robot's actions during unfamiliar tasks. That kind of disclosure costs marketing horsepower but earns the trust premium in the Reality Score.
The catch is the market. 1X is taking orders via a $200 deposit, but nobody has yet shown humanoid deliveries into private homes at meaningful volume. Neo is a hardware bet on a use case that does not yet have a proven customer base. If 1X reaches a hundred paying homes, the Reality Score will move quickly. Until then, it sits where it does.
Originally launched as "Neo Gamma" in February 2025; 1X now markets the product simply as "Neo."
Reality check
1X has been more transparent than most about what is autonomous and what is teleoperated. The published spec sheet is detailed, and the official Neo page now accepts a $200 deposit, but volume delivery into private homes remains unproven.
- Manufacturer spec sheet — 5'6" (168 cm), 66 lbs (30 kg), 55 lb carry payload, 4 hr battery
- Tendon-drive actuators (low inertia)
- 1X publicly discloses that an "Expert from 1X can remotely supervise" the robot for unfamiliar tasks
- Official product page accepts orders via a $200 deposit and still describes scheduled 1X Expert remote supervision for unfamiliar or complex chores
- Originally launched as "Neo Gamma" in February 2025; current marketing drops the suffix
- Consumer launch timing — repeatedly framed as near-term without specific dates
- At-home task autonomy in demo footage — most is hybrid, by 1X's own account